Terms & Conditions

It is important to us that our relationship is transparent right from the start. Please carefully read through our Terms & Conditions to understand what we are doing with your information when you are browsing the site and using our services.

Welcome to Food Folk, located at foodfolk.hk (our “Site”). This site is maintained as a service to our customers. By using this site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site.

1. Agreement

This Agreement (“the Agreement”) specifies the Terms and Conditions for access to and use of https://www.foodfolk.hk (the “Site”) and describes the terms and conditions applicable to your access of and use of the Site. Food Folk reserves the right, in its sole discretion, to modify, alter, or otherwise change this Agreement at any time. Food Folk will provide notice of such change on this website. Any such modifications shall be effective immediately. You can view the most recent version of these terms at any time at https://www.foodfolk.hk. Each use by you shall constitute and be deemed your unconditional acceptance of this Agreement. If at any time you do not accept these changes, you must immediately discontinue use of https://www.foodfolk.hk to which the changes may apply.

2. Privacy

Your visit to our site is also governed by our Privacy Policy. Please refer to our Privacy Policy for information on how we collect, use, and disclose your information.

3. Ownership

All content included on this site is and shall continue to be the property of owners of or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this site.

4. Intended Audience

This website is intended for adults only. This website is not intended for any children under the age of 13. If you are between 13 and 17, you agree that you received parental permission both to complete the registration process and to use this website and order online from the restaurant.

5. Trademarks

You may not use, display, mirror, or frame our Site or any individual element within our Site or Services (ii) Food Folk’s name or any Food Folk trademark, logo, or other proprietary information; (iii) the layout and design of any page or form contained on a page without Food Folk’s express written consent.

6. Site Use

Food Folk grants you a limited, revocable, nonexclusive license to use this site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. The use of this website is at the discretion of and may terminate your use of this website at any time.

7. Compliance with Laws

You agree to comply with all applicable laws regarding your use of the website. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

8. Indemnification

You agree to indemnify, defend and hold and our partners, employees, and affiliates, harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site.

9. Disclaimer

THE INFORMATION ON THIS SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.

10. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR SITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL OF YOUR SITE USE.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

11. Use of Information

Food Folk reserves the right, and you authorise us, to use and assign all information regarding site uses by you and all information provided by you in any manner consistent with our Privacy Policy at http://foodfolk.hk

12. Copyrights and Copyright Agent

If you believe your work has been copied in a way that constitutes copyright infringement, please provide a notice containing all of the following information to our Copyright Agent:

  1. (a) An electronic signature of the person authorised to act on behalf of the owner of the copyright interest;

    (b) A description of the copyrighted work that you claim has been infringed;

    (c) A description of where the material that you claim is infringing is located on the Site;

    (d) Your address, telephone number, and e-mail address;

    (e) A statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and

    (f) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf.

By e-mail: info@foodfolk.hk

13. Applicable Law

You agree that the laws of the jurisdiction of Hong Kong, without regard to conflicts of law provisions will govern these Terms and Condition of Use and any dispute that may arise between you and or its affiliates.

14. Severability

If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

15. Termination

Food Folk may terminate this Agreement at any time, with or without notice, for any reason.

16. Refund Policy

Online pickup orders are not refundable after pick-up. If you would like to cancel your order please call the restaurant directly before your scheduled pick-up. We do not refund credit card orders. If there is any reason you don’t like the food you receive, feel free to talk to us so that we can accommodate something for you. However, credit card orders generally cannot be refunded.

17. Delivery Policy

An estimated delivery date and time will be provided after your order is placed. Delivery zones online are set to match delivery zones for the restaurant.

18. Contact Information

If you have any questions about these Terms or the Services, please contact us at https://foodfolk.hk/contact.

The services hereunder are offered by Food Folk Ltd., located at Unit A, 14/F Derrick Industrial Building, Wong Chuk Hang, Hong Kong.